Workspeed (Service Requests)
Workspeed is our buildings site where you can place service requests and reserve building conference rooms.
If you would like access, please contact northlandcentermn@cushwake.com.
As a reminder, for all after-hours emergency requests please contact our 24-hour service line at 952-831-1001.
Engineering, Maintenance, and Janitorial Requests
Northland Center has two janitorial day staff, two engineers and a maintenance person. These employees are on site Monday – Friday from 6:00 am – 5:00 pm.
Building Hours:
- Monday – Friday: 6:00 am – 7:00 pm
- Saturday – 7:00 am – 3:00 pm (Only plaza doors open)
- Sunday: Closed
Entrances to Northland Center are locked after normal building hours listed above. A building access card is required for after-hours access. Access card-readers are located at 1st Floor 3500 East, 1st Floor 3500 North, 1st Floor 3600 South, 1st Floor 3600 West, Lower Level 3600 South, Lower Level E Entrance leading into the Atrium next to Isabella’s.
To gain access to the building after-hours and on non-business days, tenants must use the card readers located at 1st Floor 3500 East, 1st Floor 3500 North, 1st Floor 3600 South, 1st Floor 3600 West, Lower Level 3600 South and Lower Level East Entrance leading into the Atrium next to Isabella’s. Tenant employees should contact their office manager if they require after-hours access.
The 3600 building elevators are secured after normal building hours. To obtain access to floors 3-7, you must scan your building access card on the card reader in the elevator and then push the button to your floor. Elevators will always free flow to the first and second floors; no access card is needed. The stairwells in both buildings are locked after regular business hours.
Building temperatures are adjusted after normal building hours to minimize utility costs. If you will be using working in your office or utilizing the conference rooms after hours, please contact your employer as they will be able request additional usage through our Genea HVAC system.
Deliveries
The loading dock is located on the north side of the 3500 Building. This area may be used for deliveries and pick-ups only. Loading docks accommodate any size trucks up to 53-foot semi/tractor-trailer. All deliveries are to be made via the loading dock and the freight elevator. If you are expecting a delivery please contact property management at northlandcentermn@cushwake.com to schedule all after hour deliveries. Please advise all delivery personnel they should not be parking the NO PARKING zones when making any deliveries.
The 3600 building does not have a separate loading dock. All deliveries must come through the 3500 building which can be accessed on the concourse level connecting both buildings.
Building management requires a current compliant certificate of insurance on file for all contractors or vendors making on-site deliveries. Please find insurance requirements here. Please provide certificates of insurance to property management prior to deliveries.
For vendor/contractor information, contact property management at northlandcentermn@cushwake.com.
General Office & Personal Safety
Personal Safety Tips from the Bloomington Police Department
Please remind your employees to lock up their valuables. The thieves often enter a suite and if they are questioned, they may say they are looking for personnel or give a name and then say they must be in the wrong suite.
- Please make sure that your staff is cautious about their personal belongings in the office. Personal items and laptops should be kept out of sight and locked up whenever possible.
- Do not prop doors open and make sure that they close behind you when you enter/leave the building after-hours.
- Report any defective locks or door hardware issues to property management at 952-893-8886 or northlandcentermn@cushwake.com.
- Do not hold doors open for individuals after-hours allow the door to fully secure as all individual’s entering after-hours should utilize their access card to gain access into the building.
- Report any furniture lock issues to your furniture vendor.
- If employees are going to be in the office after-hours, make sure they lock their suite doors behind them so no one can enter without proper authorization.
Advise your employees to be alert for any suspicious activity in the building. If at any time, suspicious activity is noted, the police should be notified first by calling 911. Then notify Property Management at 952-893-8886 or northlandcentermn@cushwake.com.
Lost & Found
If you have lost an item please contact Property Management at 952-893-8886 or northlandcentermn@cushwake.com. All items are locked in our property management office (3500 building, suite 100). We keep all items for up to 30 days.
Security Personnel
In the event of an emergency or suspicious activity please contact 9-1-1 and then contact Property Management at 952-893-8886.
If you are in need of new or additional access cards please contact northlandcentermn@cushwake.com or submit a request through Workspeed.
Solicitation
Solicitation is not permitted in the building. If someone is soliciting in the building, on your floor or in your suite, please notify Property Management at 952-893-8886 or northlandcentermn@cushwake.com and we will have them escorted from the premises.